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Products and subscriptions

The Products screen shows which Webelio products your organisation has, and the status of each. It's a read-only summary — a quick way to confirm what's active.

Open it from Products in the Organisation sidebar.

Your subscriptions

Webelio is a suite, and you subscribe to the products you need:

  • HRMS — attendance, leave, payroll and Indian statutory compliance.
  • Recruitment — hiring: jobs, candidates, interviews and offers.
  • Mail — professional email on your own domain.

Each product on the screen shows a status:

StatusWhat it means
ActiveSubscribed and fully available to your team.
TrialAvailable to try, usually for a limited period.
SuspendedTemporarily paused — the product is hidden until it's reactivated.
CancelledNo longer subscribed.

Changing what you're subscribed to

Subscriptions are managed by Webelio, not switched on from this screen. To add a product, start a trial, or change a plan, contact support and the Webelio team makes the change for you. It usually takes effect within a short while, and this screen updates to reflect it.

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This screen is a read-only view on purpose. It's the one reliable place to check what your organisation is entitled to — if a product or feature isn't showing up for your team, look here first.

How turning a product on or off affects your team

Products aren't just billing lines — they control what appears across Webelio:

  • Areas appear and disappear. When a product is active, its tile shows on your team's home screen and its screens become available. When it's suspended or cancelled, that tile and those screens go away.
  • Roles follow the product. On the Accounts and roles screen, only products you're subscribed to show their roles. If you're not subscribed to Mail, there are no Mail roles to hand out.
  • People still only see what they're allowed to. Being subscribed to a product doesn't give everyone access to it. A person sees a product only when the organisation has it and you've given their account a role in it.

So the full picture is two layers: the organisation subscribes to a product here, and you grant individual accounts roles in it on the Accounts screen.

warning

If you cancel or suspend a product, your team immediately loses access to that area. Data isn't deleted, but the screens disappear until the product is active again. Check with support before making a change you'll want to undo.

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